Credit Controller

Job Title: Credit Controller Location: Coventry Salary: Up to £30,000 + Monthly Target Bonus Contract: Full-time, Office-based (5 days per week) We're partnering with a prominent client in the energy sector, seeking a talented Credit Controller to join their Coventry team. This is a fantastic chance for an experienced professional to step into a role that values ownership, promotes efficiency, and supports continuous improvement. Key Responsibilities: * Manage and resolve invoice queries by liaising with both internal and external stakeholders to ensure swift outcomes. * Proactively engage SME clients through calls, emails, and letters to drive debt recovery. * Meet call and debtor day targets, ensuring regular contact with customers. * Prepare reports and account statements using Excel. * Build strong working relationships across teams and with clients. * Present updates during weekly debt meetings and collaborate on complex account reconciliations. * Identify and propose process improvements and assist in their implementation. * Perform other duties as needed, supporting management goals. What We're Looking For: * Minimum of 2 years' credit control experience. * Demonstrated ability to meet set targets and deadlines. * Strong communication and customer service skills. * Confidence in handling debt collection conversations and negotiating positive outcomes. * A proactive, self-motivated approach with excellent prioritisation skills. * Ability to recommend process enhancements. * Intermediate knowledge of Excel (VLOOKUPs). * Knowledge of the gas/electricity sector is advantageous but not required. What's on Offer: * A competitive salary up to £30,000, plus a performance-based bonus. * Career progression opportunities. * Access to a company profit share scheme. * Enhanced pension and annual leave benefits. * Private medical insurance, life insurance, and income protection. * Birthday leave and daily fresh snacks and breakfast. * An engaging, community-focused office environment with great company events. * Support for continued learning through an online training platform. Please Note: This is an office-based role, requiring applicants to be on-site 5 days per week. AGY - Vitae Financial Recruitment We Exist To Be Different - Membership NOT Registration