Credit Controller

Credit Controller required for our Rickmansworth client. Joining a friendly & welcoming team, the ideal candidate will have a minimum of 5 years experience in credit control and will play a key role in ensuring timely payment of goods and services provided to customers. Salary up to £35,000 depending on experience.  Your own transport is essential and knowledge of Panjabi / Hindi language is preferred.  Key Responsibilities: Credit Assessment: Evaluate the creditworthiness of new and existing customers by analyzing their financial statements, credit reports, and payment histories to mitigate risk. Credit Policy Development: Develop and implement effective credit policies and procedures to minimize risk while maintaining healthy sales and cash flow. Invoicing: Ensure accurate and timely issuance of invoices to customers, including all necessary details and adherence to company processes. Payment Monitoring: Track customer accounts for overdue payments and follow up via phone, email, or letters to secure payments within the agreed terms. Dispute Resolution: Collaborate with sales and customer service teams to resolve disputes or discrepancies regarding invoices or payments. Cash Flow Management: Manage the company’s cash flow by ensuring the timely collection of outstanding debts and minimizing bad debt losses. Reporting: Provide management with regular reports on the status of outstanding debts, collection efforts, and any significant credit-related issues. Customer Relationship Management: Maintain strong relationships with customers while enforcing credit policies in a diplomatic but firm manner. Legal Action: Take legal measures or engage with debt collection agencies when necessary to recover outstanding debts. Process Improvement: Continuously seek ways to improve credit management processes, enhancing the overall efficiency and effectiveness of the department. Key Skills and Attributes: Effective Communication: Must have strong communication skills, with the ability to handle difficult conversations in a professional manner. Attention to Detail: Accuracy is crucial when managing invoices, payments, and financial records. Financial Acumen: Strong understanding of credit management, financial analysis, and risk assessment. Diplomatic Approach: Ability to balance enforcing payment terms with maintaining positive client relationships. Proficiency in Accounting Software: Familiarity with financial software, as well as relevant regulations and compliance standards. Hours: Monday - Friday 08:00 - 16:00