Customer Service Financial Services

Company:  CV-Library
Location: Newcastle upon Tyne
Closing Date: 26/11/2024
Salary: £23,500 - £24,000 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
Ready to make a difference? Join a market-leading financial services company on a mission to help people feel happier about money! We're looking for passionate, empathetic individuals to join our fraud support team. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a real impact, we want to hear from you! What's the role? Help customers who've been victims of fraud, offering support with empathy and care. Work flexibly during business hours (Mon-Fri, 8am-7:30pm; Sat, 9am-5pm). Deliver top-notch customer service while finding the best solutions for both customers and the company. Handle tough situations with resilience and maintain a positive, can-do attitude.What we're looking for: Customer service experience (contact centre background preferred but not essential). Proven ability to work under pressure in a fast-paced setting. Strong listening skills, empathy, and a genuine desire to help others. An insatiably curious attitude and the confidence to challenge the norm.What's in it for you? £23,500 per year for this 6-month temporary role. A chance to develop your skills and make a real impact.If you're curious and ready for a challenge, apply now! Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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