Credit Controller - brand new role due to company growth
- 25 days holiday
- Company pension scheme after 6 months
- Near Paddock Wood - free parking on site or a few minutes walk from the train station
- Full time - office based
This employer, a leading distribution company, is seeking a Finance Assistant to join their team on a permanent basis. This is a growing business who have increased their employee numbers in the last year. You will be joining a social, friendly and evolving company and will have the opportunity to really add value to their finance team.
The Credit Controller will report directly to the Finance Manager and will be responsible for managing consumer accounts in arrears, negotiating repayment plans, and ensuring the efficient recovery of debts.
Working alongside the existing credit controller you will receive excellent training on internal systems and processes.
Your role will look like this
- Proactively contacting customers in arrears via phone, email, or letter to recover missed payments on loans.
- Negotiating and managing payment plans for customers unable to clear their arrears.
- Establishing and managing repayment agreements with debt collection agencies and debt counsellors.
- Referring unpaid debts to an appointed legal advisory service and overseeing the recovery process.
- Managing voluntary arrangements in collaboration with debt agencies.
- Notifying and charging customers for any associated costs related to debt recovery.
- Maintaining accurate and up-to-date records of all debt-related activities.
- Implementing updates and changes to the company's debt management system as required.
- Preparing monthly debt reports for the Finance Manager and other relevant stakeholders.
- Collaborating with the Customer Success Manager to enhance the company's credit-check system.
- Recording and resolving any debt-related complaints.
Is this you ?
- Strong verbal communication and exceptional customer service skills.
- High level of attention to detail with strong analytical abilities.
- Ability to actively listen, empathise, and negotiate effectively with customers.
- Persistence, determination, and problem-solving skills.
- A collaborative mindset and ability to work well within a team.
- Proven experience in making sound credit decisions.
- Proficiency in recording and reporting financial transactions.
Why join their team?
- Competitive salary package and benefits.
- Opportunity to work with a reputable company in the distribution industry.
- Career development and training opportunities.
- Collaborative and vibrant work environment.
- You will make a real impact on the company's financial success.
This role is critical in ensuring a professional approach to debt recovery while supporting customers in financial difficulty. This is an innovative company with modern software, a bright and open plan office, an inspiring team and a real vision for future growth!
If you are ready to take the next step in your finance career, don't hesitate to apply! Join their team as a Finance Assistant and contribute to the growth and success of this thriving distribution company.
This vacancy is being managed by Rhiannon Winn - Office Angels Tunbridge Wells.
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