Credit Controller

Credit Controller We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we're on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for an experienced Credit Controller to help us to reduce any potential and actual financial loss by delivering the debt collection and credit control process. This role will sit directly within the Customer Experience community and support finance teams. Could that be you? If ensuring prompt payment collection gets you out of bed in the morning, and speaking with customers puts a smile on your face then we would love to find out more about you. This role is based onsite at our Willerby office, 5 days per week. Here's why you'll love the Credit Controller role… - You will provide a customer focused service - Ensure the prompt collection of payment and support debt collection targets - Monitoring and required action of actual and potential customer status due to overdue debt - Maximize customer retention through cash collection and arranged payment whilst limiting exposure to bad debt - Support customers and colleagues with debt, account, and billing enquiries - Working closely with finance and account managers on cashflow and disputes Here's why you'll be great in the Credit Controller role… - You will be passionate about customer service - You have already worked as a Credit Controller - Organised, high attention to detail and good time management - Excellent people and communication skills - The ability to be a brand advocate for the business and its products and services The benefits… - Pension – 5% employer / 5% employee contribution. - WPA Health Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular ‘Lunch & Learns' and company wide ‘Elevenses' meets to discuss company direction. - Social Events – Summer and Christmas parties etc. - Thank Q Awards –Monthly £50 winner, yearly £500 winner. … and more. Please note: Unfortunately, we can't offer visa sponsorship. #LI-Onsite TPBN1_UKTJ