Accounts Receivable Assistant

Role: Accounts Receivable Assistant Hours: Monday – Friday 8:30am – 17:00pm Salary: £23,400 per annum Location: Hardwicke, GL2 4PH – (Hybrid – Minimum 2 days in the office) At Gardiner Bros, we believe how we treat people matters. Starting as a small family run business in 1860, we've grown into a multi-million pound partner to over 80 global brands, including Skechers, Crocs, Hush Puppies, Muck Boots, Base London, Dune, Superga, Helly Hansen along with our own brands Amblers Safety and Cotswold. We are also proud to distribute to some of the UK's Largest Online, Highstreet, and Outdoor retailers – Next, John Lewis, Screwfix, Mole Valley, Cotswold Outdoors, Freemans, JD Williams, Very, and Littlewoods to name a few. We are looking for a friendly, confident individual to join our finance team as an Accounts Receivable Assistant. Whether you're starting out in finance or looking for a new challenge, this role offers a great opportunity to build your skills and grow with us. As an Accounts Receivable Assistant, your main responsibilities will include: Monitoring the accounts inbox, dealing with all enquiries via email or phone. Resolving customer queries, raising POD's, copy documents and credits. Maintaining accurate customer records and recording all communication. Creating reports to monitor unallocated cash and held orders. Processing customer card payments Monitoring the accounts inbox and releasing orders as needed. Invoicing, crediting and assisting with sales ledger accounts In addition, we are looking for someone who can demonstrate: Strong communication skills to build relationships with customers. Proficiency in verbal and written English. Familiarity with the Microsoft Office suite. Team player mentality and collaborative spirit. The ability to handle challenging conversations with composure. Previous accounts experience is not required; however, experience in customer service or administration roles that involve people-focused tasks would be beneficial What We Offer in Return: 25 Days Annual Leave Generous discounts on our products Enhanced Company Pension Discounted Gym Memberships Free eye tests and discounts Life assurance Focus on career development Positive and inclusive working environment Ad hoc hybrid working opportunities TPBN1_UKTJ