NEW VACANCY! (PK8537)
TECHNICAL & COMPLIANCE MANAGER - LABELS
LONDON & NORTHERN HOME COUNTIES
Salary 48-50K + Company Car + Bonus + Pension + Life Assurance + Enhanced Holiday + Health Cash Plan
Our Client is a leading manufacturer with state-of-the-art manufacturing processes ensuring high-quality products that serve the Self Adhesive Label sector. Dedicated to innovation and delivering outstanding solutions to their clients.
As the Technical Manager you will play a vital role in the company's technical and compliance processes. Managing the Technical and Compliance department you will ensure customer and end-user requirements are met. Providing technical and compliance knowledge and support to customers and end-users, ensuring the business quality and service is maintained. Motivational skills, attention to detail, diplomacy, team-work and excellent communication skills are essential.
Duties include:
- Manage the Technical and Compliance team
- Monthly reporting of departmental KPI's and management reports
- Provide Technical expertise to customers, end-users and colleagues
- Daily troubleshooting of technical and compliance issues and enquiries
- Provide technical knowledge to customers and end-users
- Oversee and accountable for the compliance systems and to ensure certifications are met (ISO & BRCGS)
- Oversee the maintenance of procedures in line with certification body standards
- Provide recommendations to compliance and quality processes and certifications
- Provide updates across the business on innovation and new products in the pipeline
- Provide training to customers and end-users
- Provide training and guidance to colleagues
- Overseeing and accountability for the UK business FSC certification status
- Lead the open-door and continuous improvement culture
- Liaise with colleagues across the business in the UK and Europe
- Off-site/multi-site troubleshooting and sales related visits
The hours of work as standard are 08.30 - 17.00 however this is dependent on the travel required, a full UK Drivers licence and the willingness to travel to clients sites is necessary to fulfil this role.