Credit Controller - Insurance Market

Credit Controller Lloyds Market Insurance Job Market Insurance Credit Control Credit Controller About the role You will be responsible for ensuring that the financial flow remains smooth and that all accounts are maintained and reconciled accurately ensuring the accurate collection and allocation of payments. This role is key in ensuring timely payments and settlements, managing aged debt, and overseeing policy cancellations when necessary. Credit Controller Key duties Manage and actively collect insurance premium payments via telephone, email and text message Prepare and process insurer settlements accurately in line with agreed terms and timelines. Reconciling account / processing and allocating client payments Negotiating and maintaining payment plans Producing and sending out Broker Statements / Assisting in producing bordereaux Query resolution Chasing aged debt Credit Controller Key requirements Credit control experience ideally working within the insurance industry Excellent verbal and written communication Empathetic approach to vulnerable customers Excellent negotiation skills Understanding of regulatory standards and practices Microsoft Excel knowledge Experience using Open Gi system advantageous but not essential Good understanding of premium finance products advantageous but not essential TPBN1_UKTJ